Ola Cancelled rides

I had a ride on Ola after a long time since June, but they remembered to recover an amount of Rs 50/- on account of cancelled ride made in June 2017.

The ride was cancelled as requested by the driver then, who was unable to reach my location. Why am I supposed to pay the charges ? and what for ? Rather, Ola should pay as they made me stand on road at 11.41 pm on road for 15 mins with two patients besides me.

Ola, You wanna help people ride and earn business or want to avoid people ride on and loose business. Think tanks ?

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